When we spoke to the owner of the salon they had a website that had been down for several months. The previous developer had set up the domain name, hosting and payment all in their own name and had vanished.
This left the client with no access to their own website! What is worse is that as the bill had not been paid it was down.
We helped them regain access to their account and get it all into their name.
We then installed a new WordPress site for them and optimised the content.
Now everythig is under their control!